Your privacy is important to us. It is Ground Level Group’s policy to respect your privacy concerning any information we may collect from you on the Ground Level Group website and other websites we own and operate.

We only ask for personal information when we need it to provide you with a service. With your knowledge and consent, we do this fairly and legally. We will also tell you why we are collecting it and how it will be used.

We only retain collected information for as long as necessary to provide the requested service. When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not publicly share personally identifiable information with third parties, except as required by law.

Our website may have links to external websites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for personal information, understanding that we may not be able to provide you with some of the services you require.

Your continued use of our website will be deemed acceptance of our privacy and personal information practices. Please get in touch with us if you have any questions about how we handle user data and personal information.

GROUND LEVEL COOKIES POLICY

WHAT ARE COOKIES?

As is common practice with most professional websites, this website uses cookies, which are tiny files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or disrupt some aspects of the website’s functionality.

HOW DO WE USE COOKIES?

We use cookies for a variety of reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies if you are unsure whether you need them or if they are used to provide a service you use.

DISABLING COOKIES

You can prevent cookies installation by adjusting your browser settings (see your browser’s Help section for instructions).

Please be aware that disabling cookies will affect the functionality of this and many other websites you visit.

Disabling cookies will generally disable certain functionality and features of this website.

Therefore, it is recommended that you do not disable cookies.

TYPES OF COOKIES WE USE

ACCOUNT RELATED COOKIES 

If you create an account with us, we will use cookies for managing the sign-up process and general administration. These cookies will generally be deleted when you log out of the system; however, in some cases, they may remain afterward to remember your website preferences when you log out.

LOGIN RELATED COOKIES

We use cookies when you are logged in so that we can remember this action. This saves you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.

EMAIL RELATED COOKIES 

This website offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

ORDERS PROCESSING RELATED COOKIES

This website offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

SURVEY RELATED COOKIES

From time to time, we offer surveys and questionnaires to provide you with interesting information and valuable tools or to understand our user database more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing pages.

FORMS RELATED COOKIES

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember user details for future correspondence.

WEBSITE PREFERENCE COOKIES

To provide you with a great experience on this website, we provide the functionality to set your preferences on how this website runs when you use it. To remember your preferences, we need to set cookies that can recall this information whenever you interact with a page affected by your preferences.

THIRD-PARTY COOKIES

In some special cases, we also use cookies provided by trusted third parties—the following section details which third party cookies you may encounter through this website.

This website uses Google Analytics, one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the website and how we can improve your experience. These cookies can track how much time you spend on the website and the pages you visit so that we can continue producing engaging content.

See the official Google Analytics website for more information about Google Analytics cookies.

Third-party analytics are used to track and measure the usage of this website so that we can continue to produce compelling content. 

From time to time, we test new features and make subtle changes to how the website looks. When we are still trying new features, these cookies may be used to ensure that you receive a consistent experience while on the website. At the same time, we understand which optimizations our users appreciate most.

As we sell products, we need to understand statistics about how many of our website visitors actually buy, and so this is the type of data these cookies will track. This is important to you as it means we can make accurate business forecasts that allow us to analyze our advertising and product costs to ensure you get the best price.

The Google AdSense service we use to serve ads uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you.

For more information about AdSense, see the official AdSense Privacy FAQs.

We use advertisements to offset the costs of running this website and to provide funding for future developments. The behavioral advertising cookies used by this website are designed to ensure that you provide the most relevant advertisements whenever possible by anonymously tracking your interests and featuring similar things that may interest you.

Various partners advertise on our behalf, and affiliate tracking cookies allow us to see if our customers accessed the site through one of our partners’ websites so that we can appropriately credit them and, where applicable, allow our affiliate partners to offer any promotion that may provide you to make a purchase.

USER COMMITMENT

The user undertakes to make good use of the contents and information that Ground Level Group offers on the website and with an enunciative but not limiting character:

A) Not to engage in activities that are illegal or contrary to good faith and public order;

B) Not to disseminate propaganda or content that is racist, xenophobic, gambling, pornography, in support of terrorism or against human rights;

C) Not to cause damage to the physical (hardware) and logical (software) systems of the Ground Level Group, its suppliers, or third parties, to introduce or spread computer viruses or any other hardware or software systems that are capable of causing damages mentioned above.

MORE INFORMATION

Hopefully, this is clear, and, as mentioned earlier, if there’s something you’re not sure you need or not, it’s generally safer to leave cookies enabled in case it interacts with one of the features you use on our site.

This policy is effective from September/2021.